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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. 7.19
  4. Plan and Manage Enterprise Organizations
  5. Manage users in the enterprise or super enterprise
  6. Enable enterprise features

Enable enterprise features

You can manage user accounts from a super enterprise, enterprise, or suborganization if user uniqueness is enforced in your super enterprise or enterprise. When uniqueness is enforced, the system checks for uniqueness of usernames and mapping IDs in the super enterprise, enterprise, and suborganizations when a new user is created from the
BlackBerry AtHoc
 desktop app, Self Service, User Sync Client, or through the
BlackBerry AtHoc
 management system. When user uniqueness is enforced, the following items are enabled:
  • A single enterprise desktop app
    : Set up the desktop app to connect to the enterprise. The desktop app then searches for users across the super enterprise or enterprise and connect to the correct enterprise or suborganization. If the user is not found, a new user is created in the super enterprise or enterprise.
  • A single enterprise Self Service URL
    : Users in any suborganization can log in using the same Self Service URL for the super enterprise organization, enterprise organization, or suborganization.
  • Mobile registration from an enterprise organization code
    : Users can register from their mobile device using the organization code for the super enterprise, enterprise organization, or for any suborganization.
  • User import and export
    : Users can be imported into any suborganization directly from the super enterprise or enterprise organization. Users from suborganizations can be exported from the super enterprise or enterprise.
  • User move
    : Users can be moved from one suborganization to another. You can move users between suborganizations through the Users page in the management console, or through the import process.
  • Subscribed organizations
    : Users can subscribe to multiple suborganizations in a super enterprise or enterprise organization. Once subscribed, users can receive alerts and events targeted to them in both their home and subscribed organizations.
For more information, see the guide.
Unique email addresses are not enforced in the
BlackBerry AtHoc
 management system when user uniqueness is enabled. However, it is a best practice to have a unique email address for each user in your super enterprise, enterprise organizations, and suborganizations.