Resolved issues

Browse - Play does not work the first time the user uploads the audio if the file is not fully uploaded.

The Event Duration list does not load properly on an accountability event template.

When viewing Self Service on a tablet device, the Status details sometimes appear under the Display Name column.

The CentrAlert and Cooper-WAVES gateways were removed from

BlackBerry AtHoc

. The CentrAlert and Cooper-WAVES output formats were removed from all applicable devices. The default value for the Eaton gateway was updated to "Eaton Waves" instead of "Standard."

In Self Service with responsive mode on, the Date and DateTime fields from the date selector are not saved.

If a value of 2147483600 or more is entered in the Offset field of the GET Accountability Event Users List API, the following error is displayed: "An internal error occurred while processing the request."

Two-factor authentication email delivery does not work for the sparkpost (delivery3.athoc.com) gateway.

A File Not Found (404) error is displayed when the Export to Excel button is clicked on the placeholder dependency pop-up window.

The online help link navigates to the wrong release.

On the Disable End User confirmation window, an incorrect "This action cannot be reversed" message appears.

An error is displayed when the Export to Excel button on the Delete Attribute dialog is clicked.

In Self Service, the Clear All button does not work through the keyboard.

The operator is returned to the previous Delivery Template page after attempting to upload a blank image.

The Online Users and Messages charts on the Home page are not displayed when using Firefox.

Data is not displayed in the correct columns after exporting an event summary to a PDF.

In Internet Explorer, the dependency dialog is displayed even when there are no dependent draft alerts on the Sent Alert or Alert Template pages.

A configured geolocation for a user is not displayed correctly in Self Service.

Operator export does not work as expected if you deselect some operators from the list.

Minor error in the error message when enabling fill count on an alert template.

On the New Dependent page, the date picker does not work if you save the page without selecting a date.

Placeholder text is trimmed if you navigate away from the page.

508 compliance on the Self Service Inbox event details page.

The following APIs do not reach the expected limit of 800 per minute with a benchmark of 30% CPU consumption:

OrgUsers > Get Users List
Publishing > Get Alert List
Publishing > Get Alert Types
Publishing > GetTemplateDetails
Publishing > GetAlertDetails
Publishing > PublishAlert
Reporting > GetHierarchySummaryReport

Health monitors create a schedule with an automatic expiration of 10 years.

User attributes are not displayed in a user profile in Self Service.

A session timeout leads to an error on the Edit Profile dialog in Self Service.

In Self Service, an operator's user base restrictions are incorrectly applied to the operator's profile, preventing them from editing their profile.

The Organization Subscriptions section was removed from dependent user profiles in Self Service. The organization subscription feature is not available for dependents.

The Disable and Delete Users window does not show users in suborganizations.

The Collaborate page takes a minute to load. If you send a message while the page is loading, you will see the sent message but not previous messages in the collaboration. If you attempt to end a collaboration before the Collaborate page loads, the following error message is displayed: "[2006] The collaboration could not be accessed."

After changing the locale in Self Service from the language selection drop-down menu in the footer, an error message is displayed in the base locale instead of in the locale selected in the drop-down menu.

Importing a large number of users with a disabled status results in event viewer errors.

When logging off from

BlackBerry AtHoc

and Self Service, an error is displayed.

Moving a large number of users with status attributes using a .csv file results in event viewer errors.

Email alert responses are not recorded in the Alert Summary after 8 hours.

When multiple single sign-on sessions are opened in different browsers, a logout error appears.

Non-English characters cannot be added to desktop app menu items.

A "maximum number of sessions has been reached" error occurs for all operators as soon as concurrent session limits is enabled, regardless of the number of allowed concurrent sessions.

Scheduled alerts are getting stuck in the "Publishing" status.

When an event template with a 100-character name is added to a plan and an incident is created from it, the event is published but only the initial email is received. Follow-up and end event emails are not received. Placeholder errors are also displayed.

Import via a .csv file fails when an organizational hierarchy attribute with a Dutch character "ë" is replaced with a question mark (?).

The "Roles in other organizations" link on the distribution list manager page is no longer a link.

Importing date values does not work when upgrading from ADSync 1.2.7 to USC 1.1.11.

When a picklist attribute with duplicate values is imported via a .csv file, errors are displayed when synchronizing users or saving from the

BlackBerry AtHoc

management system.

An error is displayed when an SDK publishing payload includes a location.

In the Organization Subscriptions section of a user's profile, the warning message when trying to set an end date that is earlier than the start date was updated to "earlier" instead of "smaller."

Inconsistencies in the username field in the operator audit trail.

Unable to create an organization hierarchy node if multiple nodes are created and one node is deleted before the nodes are saved.

Subscription user import takes an extra 9 seconds for large organizations.

Importing user attributes fails when an organization name contains a forward slash (/).

Text on the Prioritize Personal Devices pop-up is not correctly aligned in the French locale.

Some Self Service menu item links have the incorrect URL.

If a user is idle in Self Service for more than 30 minutes on the My Profile edit page and then clicks the Save button, or makes other edits to the page and clicks Save, the user is not logged out or redirected to the session timeout page.

An OR operator that is generated from comma separated or multi picklist values is not translated in German.

When modifying the user base restrictions for a user, the list of organizations is not in alphabetical order.

Importing operators with the "User base manage/publish" attribute set to "Organization" results in empty values.

EVT_CATEGORY_TAB is empty after an upgrade from 6.1.8.85 to  7.9, causing Connect to fail.

An API call fails with the following error: "Object reference not set to an instance of an object."

When an operator with restricted permissions attempts to edit and save a user, a SQL timeout error is displayed.

An API user sync fails and displays the following error: "Object reference not set to an instance of an object."

Support was added for non-English conditional operators (AND/OR) in operator roles import.

User move does not work as expected when using the advanced user search in the user manager.

The user search API does not work with the OR condition after an upgrade to release 7.11.

A user's last known location is not displayed on the map when a dynamic distribution list is created using a “Mobile app equals Active” condition.

The UAP Health Test monitor is missing in

BlackBerry AtHoc

release 7.11.

508 Compliance: Tab navigation on Self Service pages does not scroll down.

Operator export does not work as expected from an enterprise organization.

Sorting with Updated On column on the API Applications page does not work as expected.

An operator's user base restriction with an OR condition prevents tracking reports from showing all targeted users.

User move displays a 404 error when using some conditions.

Importing operators with "User base manage/publish" set to use organization attributes results in empty values.

The User Manager and Advanced Query sections report incorrect user counts for criteria with mobile app device.

"Export Full Report" links are not working in Personnel Reports.

The "Exempt redirections for users with username containing" option in System Settings > Redirection Settings > Redirection Rules does not work.

If an operator has restricted permissions to access a specific alert folder and that folder is deleted, an export of that operator still contains the deleted alert folder.

The following actions appear in the Operator Audit Trail with an Object ID of 0 instead of the user ID:

Operator permissions revoked
Operator permissions granted
Password changed

Publishing is unavailable using the publisher map when large layers are selected.

A different Target Users count appears when drawing a shape that is the same size and location of a Predefined Location.

Using unsupported desktop delivery templates can cause the following issues:

"More Info" and "View Location" links open in Microsoft Internet Explorer instead of in the user-defined default browser.
Desktop app users receive alerts, but do not see any maps in the alert.
Responses are not recorded and a white screen with the following message is displayed:
close67393ADC22204452BD24EF1E9C0586EF

When using an SSO login URL, the disclaimer pop-up is off-center and partially off the screen.

Desktop app clients version 7.x.x.x and above fail when loading the Self Service Inbox or My Info pages.

If a deleted operator attempts to use CAC to log in to

BlackBerry AtHoc

, the following error message is displayed: "CryptographicException: m_safeCertContext is an invalid handle."

Published alerts do not appear in the Operator Audit Trail for some time zones.

On the Self Service My Profile page, the drop-down menu does not work for single or multi-select picklist user attributes that are the maximum character length.

When signing on to the desktop app, LDAP authentication falls back to domain\username authentication when the LDAP value is empty.

The Distribution List Report page does not render correctly for an accountability alert that targets a large number of distribution lists.

The Personnel Report summary does not work as expected for large single picklists.

Some IPAWS alerts show as sent even though they are not sent.

Desktop client executes JavaScript in localhost domain.

Inconsistencies in the text-to-speech playback for the date format were fixed.

The SMS link webpage should have the copyright string footer at the bottom of the page.

Fixed split SMS response links in multi-page messages.

SMS string resources missing strings for a few locales.

The TAS call flow was optimized to fix a performance degradation issue with TTS.