Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry UEM 12.20
  3. BlackBerry UEM Installation and Upgrade
  4. Logging in to BlackBerry UEM for the first time
  5. Log in to BlackBerry UEM for the first time

Log in to
BlackBerry UEM
 for the first time

If the setup application is still open, you can access the management console directly from the Console addresses dialog box. You may be prompted to provide the IP address and port number of a TCP proxy server. If you receive an error message that your SRP ID cannot be used with the
BlackBerry UEM
 instance you installed, see KB 37117.
Verify that you have the
UEM
 SRP identifier and SRP authentication key.
  1. In the browser, type
    https://
    <server_name>
    :
    <port>
    /admin
    , where
    <server_name>
     is the FQDN of the computer that hosts the management console. The default port for the management console is port 443.
  2. In the
    Username
     field, type
    admin
    .
  3. In the
    Password
     field, type
    password
    .
  4. Click
    Sign in.
  5. In the
    Server location
     drop-down selection, select the country of the computer that has
    UEM
     installed on it, and click
    Next
    .
  6. Type the name of your organization, the SRP identifier, and the SRP authentication key.
  7. Click
    Submit
    .
  8. Change the temporary password to a permanent password.
  9. Click
    Submit
    .
  • When you log in to the management console, you can choose to complete or close the welcome dialog box. If you close the dialog box, it will not appear during subsequent login attempts.
  • After first login, note that the management console URL changes to include additional tenant information: https://
    <server_name>
    :
    <port>
    /admin/index.jsp?tenant=
    <tenant_ID>
    &redirect=no
  • If you integrate UEM with Entra ID, the console URL changes to: https://
    <server_name>
    :
    <port>
    /admin/index.jsp?tenant=
    <tenant_ID>