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  2. BlackBerry UEM 12.20
  3. BlackBerry UEM Installation and Upgrade
  4. Removing the BlackBerry UEM software
  5. Remove the BlackBerry UEM software

Remove the
BlackBerry UEM
 software

When you decommission a
BlackBerry UEM
 node or legacy
BlackBerry Dynamics
 server, make sure that active containers have contacted the new nodes to obtain an updated connectivity profile before the old nodes are removed. Bring up the new nodes and keep the old nodes running for a transitional period. For example, if you set the connectivity verification period to 30 days and the inactivity threshold to 60 days, allow 60 days for the transition to complete.
  • If you have it configured, remove the
    Google
     domain connection. For more information, see the Configuration content.
  • If you are troubleshooting, back up the following data before decommissioning:
    • \Program Files\BlackBerry\UEM\Logs
    • BlackBerry UEM
       database
  1. On the taskbar, click
    Start > Control Panel > Programs > Programs and Features
    .
  2. Click
    Uninstall a program
    .
  3. Click
    BlackBerry UEM
    .
  4. Click
    Uninstall
    .
  5. If the uninstall application prompts you to restart the computer to finish removing the
    BlackBerry UEM
     software, click
    OK
    .
You can remove third-party software that the setup application installed during the
BlackBerry UEM
 installation process (for example, you can remove the
JRE
 software from the computer).