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  3. BlackBerry UEM Installation and Upgrade
  4. Removing the BlackBerry UEM software

Removing the
BlackBerry UEM
 software

You can use the uninstall application to remove the
BlackBerry UEM
 software from a server. The uninstall application can also remove the log files for the existing installation.
The uninstall application removes the software from the local server, but it does not do the following:
  • Remove the
    BlackBerry UEM
     server from the
    BlackBerry UEM
     database
  • Remove the database instance that hosts the
    BlackBerry UEM
     database
  • Remove the
    BlackBerry UEM
     database
  • Deregister the components from the
    BlackBerry Dynamics NOC
  • Remove the
    BlackBerry Proxy
     instance from the
    BEMS
    BlackBerry Dynamics
     configuration
    If your environment is running an on-premises
    BEMS
     instance, verify that the
    BlackBerry UEM
     that is being decommissioned is not listed in the
    BEMS
     Dashboard >
    BlackBerry Dynamics
     configuration screen. If the
    UEM
     instance is listed and it is used by
    BEMS
     as the primary
    BlackBerry Proxy
     server, you must specify another
    BlackBerry Proxy
     server or users cannot access the
    BEMS-Docs
     repositories and will eventually stop receiving new email notifications. To verify if the
    UEM
     instance is listed, see Configure the BlackBerry Dynamics server in BEMS in the Configuring
    BEMS-Core
     content.
Therefore, before you reinstall the
BlackBerry UEM
 software, you must remove the
BlackBerry UEM
 instance from the management console. When you remove a
BlackBerry UEM
 instance from the management console, the
BlackBerry Control
 and
BlackBerry Proxy
 instances are deregistered from the
BlackBerry Dynamics NOC
. This is a necessary step for decommissioning.
If the
BlackBerry UEM
 instance is connected to your
Google Cloud
 or
Google Workspace
 domain, you must remove the
Google
 domain connection before you uninstall
BlackBerry UEM
.