Installing or upgrading BlackBerry UEM in a dark site environment
BlackBerry UEM
in a dark site environmentBlackBerry UEM
for dark sites provides a secure mobile device management solution without requiring UEM
to connect to the BlackBerry Infrastructure
and other services on the Internet. Because UEM
does not connect to the Internet, some features are not supported. The following are some considerations to note when you set up UEM
in a dark-site environment:Item | Consideration |
---|---|
Supported components | Only the following components are enabled for UEM installed in a dark site environment:
|
Supported activation types | UEM for dark sites supports activation of only iOS and Samsung Knox devices. You can activate devices with the following activation types:
UEM for dark sites does not support Knox Mobile Enrollment . |
Unsupported components | Features that require devices to connect to your organization's resources through the BlackBerry Infrastructure are not supported, including:
|
Unsupported device features |
|
Licensing | You must manually import license information into UEM .If your organization is using Samsung Knox devices in a dark site environment, an on-premises Samsung Knox License On-Premises server was installed with UEM . Devices communicate with the Knox License On-Premises server using your work Wi-Fi network. If you are activating devices with Android Enterprise activation types and the Knox License On-Premises server certificate is signed by an internal CA, you need to send the Knox License On-Premises server certificate to devices using a CA certificate profile. |
APNs | To manage iOS devices, UEM must send notifications to devices through an APNs server. When devices receive a notification from APNs, they contact UEM for updates. For more information about securing connections to APNs or possible alternatives to using the public APNs infrastructure, contact your Apple support representative. |
VPN | After activation, iOS devices connect to UEM and your resources using a VPN connection. To use VPN, you must install an appropriate VPN app on devices and set up a VPN profile in UEM .Samsung Knox can connect to UEM and your resources over a VPN connection. For information, see Set up VPN using Knox StrongSwan in the Configuration content. |