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  3. BlackBerry UEM Installation and Upgrade
  4. Removing the BlackBerry Connectivity Node software

Removing the
BlackBerry Connectivity Node
 software

You can use the uninstall application to remove the
BlackBerry UEM
 connectivity software from a server. The uninstall application can also remove the log files for the existing installation.
The uninstall application removes the software from the local server, but it does not do the following:
  • Remove the
    BlackBerry Connectivity Node
     instance from the
    BlackBerry UEM
     database
  • Deregister the components from the
    BlackBerry Dynamics NOC
  • Remove the
    BlackBerry Proxy
     instance from the
    BEMS
    BlackBerry Dynamics
     configuration
    If your environment is running an on-premises
    BEMS
     instance, verify that the
    BlackBerry UEM
     that is being decommissioned is not listed in the
    UEM
     instance
    BEMS
     Dashboard >
    BlackBerry Dynamics
     configuration screen. If the
    BlackBerry UEM
     is listed and it is used by
    BEMS
     as the primary
    BlackBerry Proxy
     server, you must specify another
    BlackBerry Proxy
     server or users cannot access the
    BEMS-Docs
     repositories and will eventually stop receiving new email notifications. To verify if the
    UEM
     instance is listed, see Configure the BlackBerry Dynamics server in BEMS in the Configuring
    BEMS-Core
     content.
Therefore, before you reinstall the
BlackBerry UEM
 connectivity software, you must remove the
BlackBerry Connectivity Node
 instance from the management console. When you remove a
BlackBerry Connectivity Node
 instance from the management console, the
BlackBerry Proxy
 instance is deregistered from the
BlackBerry Dynamics NOC
. This is a necessary step for decommissioning.
If you upgraded a
Good Proxy
 server to a
BlackBerry Connectivity Node
 instance, the
BlackBerry Proxy
 service will be registered with the
BlackBerry Dynamics NOC
. Before you can properly remove the
BlackBerry Connectivity Node
, you must activate it, then remove it. See Activate a BlackBerry Connectivity Node instance.