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Manually allow or block access to
Exchange ActiveSync

If a device is not automatically added to the allowed list to access
Exchange ActiveSync
, you can manually allow access to it from the
BlackBerry UEM
management console. For example, if
cannot obtain the
Exchange ActiveSync
ID of the device, such as for an
device that is activated using the MDM activation type, you must manually allow the device if you want to grant access to it.
You can also block a previously allowed device from accessing
Exchange ActiveSync
. Blocking a device prevents it from retrieving email messages and other information from the
Microsoft Exchange Server
  1. In the management console, on the menu bar, click
    Users > Exchange gatekeeping
  2. In the
    Restricted devices
    list, search for a device.
  3. In the
    column, do one of the following:
    • To allow access to
      Exchange ActiveSync
      , click The Allow icon.
    • To block access to
      Exchange ActiveSync
      , click The Block icon.