Create an email profile Skip Navigation

Create an email profile

The required profile settings vary for each device type and depend on the mail server used in your organization's environment.
If you use certificate-based authentication between devices and your mail server, you must create a CA certificate profile and assign it to users. You must also make sure that devices have a trusted client certificate.
  1. In the management console, on the menu bar, click
    Policies and profiles
    .
  2. Click
    Email, calendar and contacts > Email
    .
  3. Click The Add icon.
  4. Type a name and description for the profile.
  5. If necessary, type the domain name of the mail server. If the profile is for multiple users who may be in different
    Microsoft Active Directory
    domains, you can use the
    %UserDomain%
    variable.
  6. In the
    Email address
    field, perform one of the following actions:
    • If the profile is for one user, type the email address of the user.
    • If the profile is for multiple users, type
      %UserEmailAddress%
      .
  7. Type the host name or IP address of the mail server.
  8. In the
    Username
    field, perform one of the following actions:
    • If the profile is for one user, type the username.
    • If the profile is for multiple users, type
      %UserName%
      .
    • If the profile is for multiple users in an
      IBM Notes Traveler
      environment, type
      %UserDisplayName%
      .
  9. If you configured server groups to direct
    BlackBerry Secure Gateway
    traffic to a specific regional connection to the
    BlackBerry Infrastructure
    , in the
    BlackBerry Secure Gateway Service server group
    drop-down list, click the appropriate server group.
  10. Click the tab for each device type in your organization and configure the appropriate values for each profile setting.
  11. Click
    Add
    .
  • If necessary, rank the profile.
  • For
    Android
    devices with
    MDM controls
    activations,
    BlackBerry UEM
    sends the email profile to the device but the user must configure the connection to the mail server manually.