Logging phone call and SMS/MMS activity for

Android Enterprise

and

Samsung Knox Workspace

devices

You can log and review phone call and SMS/MMS activity for

Android Enterprise

and

Samsung Knox Workspace

devices.

BlackBerry UEM

can log this activity for devices that are activated with "

Work space only

(Premium)", "

Work and personal - full control

(Premium)" "

Work and personal - full control

(

Samsung Knox

)" and "Work space only (

Samsung Knox

)" activation types.

BlackBerry UEM

stores separate .csv log files for both phone calls and SMS/MMS.

BlackBerry UEM

names the log files

<server_name>_<component_identifier>_<event_definition_version>_<yyyymmdd>_<log_number>.<file extension>

(for example, BBServer01_phone_1.0_20160730_0001.csv).

In a on-premises environment, the default log file location is:

<drive>:\Program Files\BlackBerry\UEM\Logs\device_logs\

<date or folder name>

. In

BlackBerry UEM Cloud

the

BlackBerry Connectivity Node

stores the log files. The default location is:

<drive>:\Program Files\BlackBerry Connectivity Node\Logs\Device Logs

.

See Using log files for information about finding and reading log files.