Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry UEM 12.18
  3. Administration
  4. Monitoring and reporting
  5. Using log files
  6. Managing BlackBerry UEM log files
  7. Configure global logging settings

Configure global logging settings

These settings are not included in
BlackBerry UEM Cloud
.
  1. On the menu bar, click
    Settings
     >
    Infrastructure
     >
    Logging
    .
  2. Configure the following global settings as required for your organization's environment:
    Setting
    Steps
    To route system events to a syslog server
    Select the
    SysLog
     checkbox and specify the host name and port for the syslog server where you want to route the
    BlackBerry UEM
     log events.
    To be able to specify a location on the server instance where the
    BlackBerry UEM
     component log files are stored
    Select the
    Enable local file destination
     checkbox.
    To enable advanced logging of server-to-device communications for troubleshooting
    Select the
    Enable MDM payload logging
     checkbox.
    You can choose to enable MDM payload logging only for specific user accounts. For more information, see Configure per-user logging.
    To enable payload logging for the
    BlackBerry Dynamics
     infrastructure.
    Select the
    Enable CAP payload logging
     checkbox.
    To enable the ability to audit only UEM/SQL communication without enabling debug logging
    Select the
    Enable SQL logging
     checkbox.
    To enable logging of REST calls outbound from
    BlackBerry UEM Core
    Select the
    Enable HTTP payload logging
     checkbox.
    To set a maximum size limit for the
    BlackBerry UEM
     component log files
    In the
    Maximum log file size
    field, specify the maximum size, in MB, that each log file can reach.
    When a log file reaches the maximum size,
    BlackBerry UEM
     starts a new instance of the log file.
    To set the maximum server log file age for the
    BlackBerry UEM
     component log files
    In the
    Maximum server log file age
     field, specify the maximum number of days to keep the server log files before they are deleted.
    If you do not specify a value, the log files are not deleted.
    To specify a network destination path for
    Android
     device log files
    In the
    Device log network location
     field, specify the UNC path where you want to store activity log files that you retrieve from devices using the management console.
    Maximum device app audit log file size
    In the
    Maximum device app audit log file size
     field, specify maximum size, in MB, that the device app audit log file can reach.
    Maximum device app audit log file age
    In the
    Maximum device app audit log file age
     field, specify the maximum number of days to keep the device app audit log files before they are deleted.
    If you do not specify a value, the log files are not deleted.
  3. Click
    Save
    .