Finding log files in an on-premises environment

By default, a server log file is created for each on-premises

BlackBerry UEM

component and is stored daily on the computer where the component is installed. If you install multiple

BlackBerry UEM

instances, each computer creates its own log files.

BlackBerry UEM

names the log files

<server_name>_<component_identifier>_<yyyymmdd>_<log_number>.<file extension>

(for example, BBServer01_MDAT_20140730_0001.txt).

The following log files are available in an on-premises

BlackBerry UEM

solution:

Log files for components used to manage
iOS
,
Android
, and
Windows
devices.
Log files are:
ACCS - Tomcat access log files for
BlackBerry UEM Core
BGS -
BlackBerry Gatekeeping Service
log files
BP -
BlackBerry Proxy
service log files
BSG -
BlackBerry Secure Gateway
log files
CORE -
BlackBerry UEM Core
log files
EVNT -
BlackBerry UEM Core
event log files
TMCT - Tomcat server log files for
BlackBerry UEM Core
UI -
BlackBerry UEM
management console log files
Additional log files are created when you first install
BlackBerry UEM
.
By default these log files are stored in
<drive>:\Program Files\BlackBerry\UEM\Logs\
<date or folder name>
Log files used for
BlackBerry Secure Connect Plus
are:
BSCP -
BlackBerry Secure Connect Plus
log files which log data for connections with the
BlackBerry Secure Connect Plus
app
BSCP-TS -
BlackBerry Secure Connect Plus
core log files which log data about the
BlackBerry Secure Connect Plus
component
Log files for BBM logs, phone logs, PIN to PIN logs, SMS/MMS logs, and video chat logs are stored in .csv format and are used to audit app activity.
By default, app audit log files for
Android
devices are stored in
C:\Program Files\BlackBerry\UEM\Logs\
.