Sending and receiving work data using the 

BlackBerry Infrastructure

All devices use this communication path to send and receive configuration data, such as device commands, policy and profile updates, and to send device information and activity reports. For more information, see Receiving device configuration updates.

You can enable the 

BlackBerry Secure Gateway

 to allow 

iOS

 devices to connect to your work mail server through the 

BlackBerry Infrastructure

 and 

BlackBerry UEM

. If you use the 

BlackBerry Secure Gateway

, you don't have to expose your mail server outside of the firewall to allow users to receive work email when they are not connected to your organization's VPN or work 

Wi-Fi

 network.

Devices that have an enterprise connectivity profile configured to use 

BlackBerry Secure Connect Plus

 can use a secure IP tunnel through the 

BlackBerry Infrastructure

 to transfer data between apps and your organization's network.

For 

iOS

 devices, 

BlackBerry Secure Connect Plus

 can provide a secure tunnel between your organization's network and all apps or only specified apps.

For 

Android Enterprise

 and 

BlackBerry 10

 devices, 

BlackBerry Secure Connect Plus

 provides a secure tunnel between all work space apps and your organization's network.

For 

Samsung Knox Workspace

 devices, 

BlackBerry Secure Connect Plus

 can provide a secure tunnel between your organization's network and all work apps or only specified work apps.

Enterprise connectivity for 

BlackBerry Dynamics

 apps does not use the 

BlackBerry Infrastructure

. Instead, data in transit between 

BlackBerry Dynamics

 apps and 

BlackBerry Proxy

 can travel through the 

BlackBerry Dynamics NOC

 or can bypass the NOC using 

BlackBerry Dynamics

 Direct Connect.

BlackBerry 10

 devices use this communication path to send and receive work data when this is the most direct, cost-efficient route available.