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Sending and receiving work data 

When devices that are active on 
BlackBerry UEM
 send and receive work data, they connect to your organization's mail, application, or content servers. For example, when they use the work email or calendar apps, devices establish a connection to your organization's mail server. When they use the work browser to navigate the intranet, devices establish a connection to the web server in your organization, and so on.
Depending on the type of device, the activation type, license types, and configuration settings, a device may establish connections to your organization's servers using the following paths:
Data Path
Description
Work 
Wi-Fi
 network
You can use 
BlackBerry UEM
 to configure 
Wi-Fi
 profiles for devices so that devices can connect to your organization's resources using your work 
Wi-Fi
 network.
VPN
You can use 
BlackBerry UEM
 to configure VPN profiles for devices or users may configure VPN profiles on their devices so that devices can connect to your organization's resources using a VPN. 
BlackBerry UEM
 and the 
BlackBerry Infrastructure
 or BlackBerry Dynamics NOC
Depending on the device, activation, and license type, and on the presence of 
BlackBerry Dynamics
 apps, devices may be able to use enterprise connectivity to communicate with your organization's resources through 
BlackBerry UEM
 and the 
BlackBerry Infrastructure
.
  • For 
    iOS
     devices, if the devices have an appropriate license, you can enable the 
    BlackBerry Secure Gateway
     to allow devices to connect to your work mail server through the 
    BlackBerry Infrastructure
     and 
    BlackBerry UEM
    . If you use the 
    BlackBerry Secure Gateway
    , you don't have to expose your mail server outside of the firewall to allow users with iOS devices to connect to 
    Microsoft Exchange
     when they are not connected to your VPN or work 
    Wi-Fi
     network.
  • For 
    BlackBerry 10
    iOS
    Android Enterprise
    , and 
    Samsung Knox Workspace
     devices, if the devices have an appropriate license, you can use enterprise connectivity by enabling 
    BlackBerry Secure Connect Plus
    . When devices use 
    BlackBerry Secure Connect Plus
    , work data travels in a secure IP tunnel established between apps on the device and your organization's network through the 
    BlackBerry Infrastructure
    .
  • BlackBerry Dynamics
     apps installed on devices communicate with 
    BlackBerry Proxy
    . Depending on your configuration, data can travel through the 
    BlackBerry Dynamics NOC
     or 
    BlackBerry Infrastructure
     or can bypass them using 
    BlackBerry Dynamics
     Direct Connect.
  • BlackBerry 10
     devices can use enterprise connectivity for all work data. Enterprise connectivity encrypts and authenticates all work data and sends it through 
    BlackBerry UEM
     and the 
    BlackBerry Infrastructure
    . Enterprise connectivity limits the number of ports that you need to open on your organization's external firewall to a single port, 3101.