Change the

BEMS

service account password

Log in to the server that is hosting the

BEMS

instance using the updated password.

Open the Services window.

For the

Good Technology Common Services

,

Log in to the

BEMS

dashboard.

Under

BlackBerry Services Configuration

, click

Mail > Microsoft Exchange

. If the

Use Windows Integrated Authentication

check box is clear, and the same service account is used, update the password, run a test, and then save the configuration

If the

Good Technology Connect

and

Good Technology Presence

services use the same service account, update that password and save the configuration.