Uploading
BEMS
log and statistical information

The

BEMS

Dashboard provides several aids for collecting troubleshooting data.

Troubleshooting aid	Description
Log Upload Credentials	Enter your username and password that you use to log on to the BlackBerry Online Portal. These credentials are not stored, and are only used to ensure that this BEMS is authorized for log uploads.
Upload Logs	Use this tool to send logs directly to BlackBerry Support. Mail and Docs services logs are supported. When you specify the date range, the time zone displayed is that of the BEMS server and the dates selected are used in reference to that time zone.
Upload BEMS statistics	Use this tool to send BEMS statistics to the BlackBerry Infrastructure and BlackBerry Dynamics NOC periodically. By default, uploading diagnostic information is enabled.