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Import the CA certificate into the
Java
certificate store

You can use the following steps to import certificate authority certificates into the

Java

cacerts keystore as an alternative to uploading certificate authority certificates into the

BEMS

database using the Dashboard. Some

BEMS

features may not support verifying certificate trusts using certificates stored in the database (for example, the

Presence

service for on-premises

Skype for Business

using non-trusted application mode). If you use this method to import the CA certificate, you must complete the following steps on each

BEMS

instance in the cluster.

Save a copy of the exported certificate to a convenient location on the computer that hosts

BEMS

(for example, C:\bemscert). For instructions, see Export the BlackBerry Proxy or Good Proxy CA certificate chain to your desktop.

If necessary, verify the

Java

bin directory is correctly specified in your environment PATH.

In a command prompt, type

set | findstr "JAVA_HOME"

Press

Enter

In the command prompt, type

set | findstr "Path"

Press

Enter

Verify that the JAVA_HOME System variable is set to the correct

Java

directory and that the PATH System variable includes the path to the same

Java

directory. For instructions about setting the JAVA_HOME and PATH system variables, see 'Configure the Java Runtime Environment' in the installation content.

Obtain a copy of the non-public CA certificate and any necessary intermediate certificates from the server that

BEMS

must communicate with. For more information, contact your administrator of the servers that

BEMS

needs to have trusted SSL connections to.

On the

BEMS

host, make a backup of the

Java

keystore file. The

Java

keystore file is located at

%JAVA_HOME%\lib\security\cacerts

, where JAVA_HOME is confirmed in Step 1.

Copy the non-public CA certificate to a convenient location on the computer that hosts

BEMS

(for example, C:\bemscert).

Open a command prompt and change directory to the

Java

_HOME folder (for example, type

cd %JAVA_HOME%

Import the root certificate. Consider the following guidelines:

The -alias value must be unique in the destination keystore. If it is duplicated, you might experience import errors. You can output the cacerts keystore to a text file to manually confirm the existing certificates using a text editor. Type keytool.exe -list -v -keystore lib\security\cacerts > c:\bemscert\cacertsoutput.txt

Where the -file value is the path and the file name of the non-public certificate. If this is the path to the file, add quotation marks (" ") around the full path, filename, and extension.

The following is an example of importing the certificate using keystore commands:

keytool.exe -importcert -trustcacerts -file "c:\bemscert\cacert1.cer" -keystore lib\security\cacerts -alias myalias1 -storepass changeit

There are no spaces between the dash (-) and the parameter name.

You must specify the -keystore parameter correctly. If it is incorrect or it is omitted, the keytool creates a new keystore.

BEMS

services do not use the new keystore.

For more information about keystore commands, see Keystore commands.

Repeat step 6 for any additional certificates that you want to import into the

Java

keystore.

If you have

Connect

installed and configured, and did not import the

BlackBerry Proxy

Good Proxy

root certificate into the

Windows

keystore, import it now. For instructions, see Import the Good Proxy or BlackBerry Proxy CA certificate to the BEMS Windows keystore.

In the

Windows

Service Manager, restart the

Good Technology Common Services

service.

Configure the Core

BEMS

service for communicating to

BlackBerry Dynamics

. For instructions, see Configure the BlackBerry Dynamics server in BEMS.

Section:

Importing CA Certificates for BEMS

Import the CA certificate into the Java certificate store

Import the CA certificate into the
Java
certificate store