Export the BlackBerry Proxy or Good Proxy CA certificate chain to your desktop
BlackBerry Proxy
or Good Proxy
CA certificate chain to your desktopIf your environment enforces the use of SSL certificate validation when
BEMS
communicates with BlackBerry
Dynamics
, you must export the root and intermediate BlackBerry UEM
or Good Control
certificate chains used by the BlackBerry Proxy
or Good Proxy
and import them into the BEMS
Java
keystore or upload them into the BEMS
database using the BEMS
Dashboard.The following task is not browser-specific. For specific instructions, see the documentation for the browser you are using in
Mozilla Firefox
, Windows Internet Explorer
, Microsoft Edge
, or Google
Chrome
. If you encounter issues when exporting the certificate, visit support.blackberry.com/community to read article 64803.- In a browser, enter the FQDN of theBlackBerry ProxyorGood Proxyserver and port 17433 (for example,https://<). You may see a certificate error message because the certificate might be signed by theProxy_server_FQDN>:17433BlackBerry UEMor Control CA or another internal CA, but the browser does not recognize it as a well-known CA.
- To open the Certificate dialog, click the certificate icon in the URL field.
- ClickCertificate (Invalid).
- ClickCertification Path.
- Click the root certificate. The root certificate is the first item in the Certificate hierarchy.
- ClickView Certificate.
- Click theDetailstab.
- ClickCopy to File.
- ClickNext.
- SelectBase-64 encoded X.509 (.CER).
- ClickNext.
- Enter a name for the certificate and export it to your desktop.
- ClickSave.
- ClickFinish.
- ClickOK.