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Create a trusted connection between
BEMS
Cloud and
Microsoft Exchange Server

By default, BEMS is only aware of public CA certificates. If you enable email notifications for
BlackBerry Work
and your organization’s
Microsoft Exchange Server
doesn’t use an SSL certificate issued by a trusted CA, the connection between
BEMS
Cloud and
Microsoft Exchange Server
isn’t trusted. To create a trusted connection to the
Microsoft Exchange Server
upload the server’s SSL certificate (or the root or intermediate certificate chain) to the
BEMS
Cloud database. You can upload a base64-encoded or binary-encoded file that includes one or more SSL certificates. When you upload a single file that includes multiple SSL certificates, the certificates are displayed in the management console and can be deleted and replaced individually as required.
BEMS
Cloud supports the following file extensions: .der, .cer, .pem, and .crt.
  1. On the menu bar, click
    Settings > BlackBerry Dynamics
    .
  2. Click
    Email notifications
    .
  3. Click the
    Certificates
    tab.
  4. Click The Edit icon.
  5. Click
    Add
    .
  6. Click
    Browse
    and navigate to the location of the certificate file that you want to upload.
  7. Click
    Add
    .
  8. If you upload individual SSL certificates, repeat steps 5 to 7 for each additional file.