- What are BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks?
- Steps to manage BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks with BlackBerry UEM
- System requirements
- Configuring your BlackBerry UEM environment to support BlackBerry Dynamics apps
- Make BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks available to users
- Managing BlackBerry Work
- Configure BlackBerry Work app settings
- Configure BlackBerry Work connection settings
- Configuring Kerberos for BlackBerry Work
- Allow BlackBerry Work to synchronize with your mail server when BlackBerry Work is in the background
- Steps to configure email notifications for BlackBerry Work
- Configure email notifications for BlackBerry Work
- Grant application impersonation permission to the service account
- Enable Microsoft Graph API to allow BEMS Cloud to communicate with Microsoft 365
- Obtain an Entra app ID for BEMS with client secret authentication
- Obtain an Entra app ID for BEMS with credential or passive authentication
- Obtain an Entra app ID for BEMS with certificate-based authentication
- Associate a certificate with the Entra app ID for BEMS
- Create a trusted connection between BEMS Cloud and Microsoft Exchange Server
- Replace or delete the trusted connection SSL certificates
- Configure the password expiration warning message
- Add Read permission to the account used to authenticate to the LDAP server
- Configure email notifications for BlackBerry Work
- Migrating a BlackBerry Work mailbox from an on-premises Microsoft Exchange Server to Microsoft Office 365
- Turning off notifications outside of work hours
- Best practice: Enabling autodiscovery
- File types supported by BlackBerry Work
- Configure BlackBerry Tasks and BlackBerry Notes app settings
- Installing and activating BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks
- Install the apps when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated on the iOS device
- Install and activate the apps using an access key, activation password, or QR code on an iOS device
- Install the apps when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated on an Android device
- Install and activate the app using an access key, activation password, or QR code on the Android device
- Configure a third-party identity provider for activating BlackBerry Dynamics apps on a device
- Set up support for Skype for Business
- Set up support for the BEMS-Presence service in Non-trusted Application Mode
- Configuring the BlackBerry Work app configuration for Entra ID conditional access
- Configuring email classifications
- Troubleshooting
- BlackBerry Docs
- BlackBerry Work 3.17
- BlackBerry Work, Notes, and Tasks Administration Guide for BlackBerry UEM
- Troubleshooting
- Diagnostics
- Generate a diagnostics report on iOS devices
Generate a diagnostics report on iOS devices
iOS
devicesYou can ask users to generate a diagnostics report and then email the results.
Provide the following instructions to users:
- Tap
to open the BlackBerry Dynamics Launcher. - Tap
. - In the Support section, tapRun Diagnostics.
- TapStart Diagnostic.
- ClickStart.
- When the diagnostics complete, clickShare logsto send an email with the report details.