- What are BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks?
- Steps to manage BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks with BlackBerry UEM
- System requirements
- Configuring your BlackBerry UEM environment to support BlackBerry Dynamics apps
- Make BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks available to users
- Managing BlackBerry Work
- Configure BlackBerry Work app settings
- Configure BlackBerry Work connection settings
- Configuring Kerberos for BlackBerry Work
- Allow BlackBerry Work to synchronize with your mail server when BlackBerry Work is in the background
- Steps to configure email notifications for BlackBerry Work
- Configure email notifications for BlackBerry Work
- Grant application impersonation permission to the service account
- Enable Microsoft Graph API to allow BEMS Cloud to communicate with Microsoft 365
- Obtain an Entra app ID for BEMS with client secret authentication
- Obtain an Entra app ID for BEMS with credential or passive authentication
- Obtain an Entra app ID for BEMS with certificate-based authentication
- Associate a certificate with the Entra app ID for BEMS
- Create a trusted connection between BEMS Cloud and Microsoft Exchange Server
- Replace or delete the trusted connection SSL certificates
- Configure the password expiration warning message
- Add Read permission to the account used to authenticate to the LDAP server
- Configure email notifications for BlackBerry Work
- Migrating a BlackBerry Work mailbox from an on-premises Microsoft Exchange Server to Microsoft Office 365
- Turning off notifications outside of work hours
- Best practice: Enabling autodiscovery
- File types supported by BlackBerry Work
- Configure BlackBerry Tasks and BlackBerry Notes app settings
- Installing and activating BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks
- Install the apps when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated on the iOS device
- Install and activate the apps using an access key, activation password, or QR code on an iOS device
- Install the apps when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated on an Android device
- Install and activate the app using an access key, activation password, or QR code on the Android device
- Configure a third-party identity provider for activating BlackBerry Dynamics apps on a device
- Set up support for Skype for Business
- Set up support for the BEMS-Presence service in Non-trusted Application Mode
- Configuring the BlackBerry Work app configuration for Entra ID conditional access
- Configuring email classifications
- Troubleshooting
- BlackBerry Docs
- BlackBerry Work 3.17
- BlackBerry Work, Notes, and Tasks Administration Guide for BlackBerry UEM
- Troubleshooting
- Upload log files to BlackBerry Support
Upload log files to BlackBerry Support
BlackBerry
SupportIf requested by
BlackBerry
Support, you can upload log files to help troubleshoot issues that your users are having with BlackBerry
Dynamics
apps.Provide the following instructions to users:
- Tap
to open the BlackBerry Dynamics Launcher. - Tap
. - In theSupportsection, clickLogs.
- ClickUpload Logs.