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  1. BlackBerry Docs
  2. BlackBerry Work 3.15
  3. BlackBerry Work for Android User Guide
  4. Installing and activating BlackBerry Work
  5. Install BlackBerry Work and activate using an access key, activation password, or QR code

Install
BlackBerry Work
 and activate using an access key, activation password, or QR code

Complete this task if you have not installed the
BlackBerry UEM Client
 on your device and your administrator has not allowed the
BlackBerry UEM Client
 to manage the activation of
BlackBerry Dynamics
 apps, you do not have another
BlackBerry Dynamics
 app activated on your device, or you choose to activate the app using an access key, activation password or QR code.
To get an activation credentials, choose one of the following options:
  • Request an access key, activation password, or QR code from your administrator. Your administrator will send you an email with activation details.
  • Generate an access key, activation password, and QR code from your organization's self-service portal. If you do not know how to access your self-service portal, contact your administrator.
If allowed by your organization, you can activate
BlackBerry Work
 using Easy Activation. An Easy Activation key, when permitted, is supplied by another
BlackBerry Dynamics
 app, like
BlackBerry Access
 or
BlackBerry Connect
, as long as these apps are already installed and activated on your device. If available, you can activate using the
BlackBerry Work
 container password for the activation app.
  1. Request the activation credentials from your administrator or generate your own from your organization's self-service portal.
  2. After you receive the email message with the activation details or have generated your own, download and install
    BlackBerry Work
     from
    Google Play
    .
  3. On the device, tap
    BlackBerry Work
    .
  4. Tap
    Client End User License Agreement
     to read the license agreement and, if you accept the terms, tap
    I Accept
    .
  5. Complete one of the following tasks:
    Activation method
    Steps
    Access key
    *
    1. In the
      Email Address
       field, type the email address located in the activation email that you received from your administrator or type your work email address if you generated your own access key.
    2. In the
      Activation password
       field, enter the access key, without hyphens, that is in the activation email that you received from your administrator or enter the access key that you generated in the
      BlackBerry UEM Self-Service
      . The access key is not case sensitive.
    3. Tap
      Enter
       on the device.
    Activation password
    *
    1. In the
      Email Address
       field, type the email address that is in the activation email that you received from your administrator or type your work email address if you generated your own activation password.
    2. In the
      Activation password
       field, enter the the activation password located in the activation email that you received from your administrator or enter the activation password that you generated in the
      BlackBerry UEM Self-Service
      .
    3. Tap
      Enter
       on the device.
    QR code
    1. Tap
      Use QR code
      .
    2. Tap
      Allow
       to give
      BlackBerry Work
       access to the camera.
    3. Scan the QR code that you received in the activation email from your administrator or that you generated in the
      BlackBerry UEM Self-Service
      .
    Microsoft Authenticator app
    1. Open the Microsoft Authenticator app.
    2. Tap
      Set up manually.
    3. Tap
      Enter credentials
      .
    4. Enter your email address and the activation password or access key from the activation email message that you received from your administrator.
    5. Tap
      Scan QR Code
      .
    6. Allow BlackBerry Work to access the camera.
    7. Scan the QR code that you received in the activation email from your administrator.
    *
     Optionally, you can tap
    Advanced Settings
     and enter your email address, access key or activation password, and the
    BlackBerry UEM
     address.
  6. If prompted, create and confirm a password for
    BlackBerry Work
    . If your device is equipped with fingerprint authentication, you can turn on this option to use instead of the password, except on initial startup.
  7. If prompted, allow the
    BlackBerry Work
     app to use your location history to establish trusted locations.
  8. At the
    Permission requested
     prompt, do one of the following:
    • Tap
      Allow
       to permit provisioning to complete with an entry in
      Outlook
       for a registered phone with a phone number and operator name.
    • Tap
      Don’t allow
       to permit provisioning to complete but without a phone number and operator name for a registered phone in
      Outlook
      .
  9. Tap the
    BlackBerry Dynamics Launcher
     icon to start using
    BlackBerry Work
    .