- What is BlackBerry Work?
- Installing and activating BlackBerry Work
- Install BlackBerry Work and activate using an access key, activation password, or QR code
- Install and activate BlackBerry Work when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated
- Configure a third-party identity provider for activating BlackBerry Dynamics apps on a device
- Use a third-party identity provider to unlock, activate, and reset your password for BlackBerry Dynamics apps
- Unlock a BlackBerry Dynamics app using a third-party identity provider
- Activate a BlackBerry Dynamics app after a device restore using a third-party identity provider
- Reset your BlackBerry Dynamics app password using a third-party identity provider
- Use the BlackBerry Dynamics Launcher
- Managing your email
- View your email
- Set the preview size of email messages
- Create an email
- Reply to or forward an email
- Flag an email
- Delete an email
- Send an attachment or a link
- Save an attachment
- Automatically download email attachments
- Send an encrypted email to a distribution list
- Move an email to a different folder
- View smart folders
- Search email
- Convert an email to a note
- Convert an email to a calendar event
- Manage email folder synchronization
- Change your signature
- Create an automatic out of office reply
- Add an email widget to your device
- Managing your notifications and alerts
- Managing your contacts
- Managing your calendar
- View your calendar
- View an event
- Add an event
- Edit an event
- Delete an event
- Forward an event
- Add a shared calendar
- Contact event attendees
- Decline an accepted meeting request
- Synchronize events from your native calendars
- View events from external calendars
- Import an .ics file and add it to the calendar
- Attach an event to an email
- View your calendar and associated shared calendars by month
- Propose a new meeting time
- Review a new meeting time proposal
- Add a calendar widget to your device
- Managing your documents
- View your Docs
- Access Local Docs
- Take a photo or video
- Protect files and attachments
- Access FileShare, SharePoint, and Box
- Edit an Entra-IP RMS or AD-RMS protected file in BlackBerry Edit
- Work with offline files and folders
- About pending uploads
- Add a new data source
- Add a repository using the Docs Self-Service web console
- Change Docs settings
- Adding a shared mailbox to BlackBerry Work
- Change BlackBerry Work for Android settings
- Open a Voltage SecureMail attachment
- Data storage and aging
- Frequently Asked Questions
- Troubleshooting
- Send feedback to BlackBerry
- BlackBerry Docs
- BlackBerry Work 3.15
- BlackBerry Work for Android User Guide
- Troubleshooting
- Upload log files to BlackBerry Support
Upload log files to BlackBerry Support
BlackBerry
SupportIf requested by
BlackBerry
Support, you can upload log files to help troubleshoot an issue you are having with BlackBerry
Dynamics
apps. Your administrator can enable detailed app logging to debug level. When enabled, the app logs can assist in finding possible causes of issues that users might encounter.
- Tap
to open the BlackBerry Dynamics Launcher. - Tap
. - In theSupportsection, clickUpload Logs. The Log upload status bar displays the upload progress.
- ClickClose.