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Resynchronize
BlackBerry Work
with your mail server

If you are experiencing synchronization issues between
BlackBerry Work
and your mail server, you can resynchronize without having to reactivate
BlackBerry Work
.
This will reset all settings and data. All documents and data will be deleted.
  1. Tap The Launcher icon.
  2. Tap The Settings icon.
  3. Tap
    Reset application data
    .
  4. Tap
    OK
    .
  5. Reopen
    BlackBerry Work
    and enter your password.
  6. Enter the password for your mail account.
  7. Tap
    Next
    .
BlackBerry Work
will now resynchronize with your mail server.