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Generate a diagnostics report

You can generate a diagnostics report and share the results with your administrator.
  1. Tap The Launcher icon to open the
    BlackBerry Dynamics Launcher
    .
  2. Tap The Settings icon.
  3. In the
    Support
    section, tap
    Run Diagnostics
    .
  4. Tap
    Start Diagnostics
    .
  5. When the diagnostics are complete, click
    Share Results
    and do one of the following:
    • Tap
      Share via email
      to send an email message with the report details.
    • Tap
      Save to docs
      to save the report to your BlackBerry Docs repository.