Get the PDF

Get agent installer link

Request a secured link to download the installer for the

CylancePROTECT Desktop

agent or the

CylanceOPTICS

agent for

Windows

macOS

. You can download the installers and drivers for

Linux

from the management console (Settings > Deployments).

Service endpoint

/devices/v2/installer?product=p&os=o&package=k&architecture=a&build=v

Optional query string parameters

Product	OS	Package	Architecture	Build (optional)
protect optics	windows	exe msi	x86 x64	Full version number of the agent, or blank for the latest agent version. Example agent version: 3.2.1001
protect optics	mac	dmg pkg	—	Full version number of the agent, or blank for the latest agent version. Example agent version: 3.2.1001

MSI packages are available for the

CylanceOPTICS

agent for

Windows

version 3.2.1299 and later.

Due to a known issue, the architecture parameter must be included with x86 or x64 when downloading an EXE package, even though the architecture parameter is relevant only to the MSI package type.

Example

https://protectapi.cylance.com/devices/v2/installer?product=protect&os=windows&package=msi&architecture=x64&build=

Method

HTTP/1.1 GET

Request headers

Accept: application/json

Authorization: Bearer JWT Token returned by Auth API with the device:read scope encoded

Response

Please see the Response status codes for more information.

Response JSON schema

Field Name	Description
url	This is the URL you can use to download the requested agent installer. The API call only provides the URL, it does not download the installer for you.

Section:

Device API