Smart card authentication error codes
When smart card authentication is enabled, the mobile app may display the error codes described in the following table.
Error code | Error message |
|---|---|
1020 | The request contains an invalid RedirectUri. The parameter exists in the query string and is not an empty value. |
1030 | The request contains an invalid organization code. |
2010 | MTLS authentication is not configured for the organization based on the organization code and Client ID. |
2020 | The primary regex (CAC/PIV) is not defined for the organization. |
2030 | The mapping ID cannot be extracted from the certificate. The regex is invalid or the mapping ID is empty. |
3010 | The user could not be found in BlackBerry AtHoc . The mapping ID is not set for the user. |
3020 | The user is disabled or deleted in BlackBerry AtHoc . |