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  3. BlackBerry AtHoc Mobile App 4.12
  4. Mobile App User Guide
  5. Advanced features
  6. Publish an alert

Publish an alert

Alerts are communications sent to your organization, to mobile users, or to outside organizations. A user with
BlackBerry AtHoc
 operator permissions can publish alerts using predefined alert templates. If the management system operator selects the "Available for mobile publishing" check box in the alert template, then that alert template appears in the alert publisher template list in the mobile app. Alert templates define the types of alerts that can occur within an alert folder, enabling operators to quickly publish the appropriate alert during an emergency.
You must have alert publishing permissions.
If you are connected to multiple organizations, alerts are published from your primary organization. For more information, see Select a primary organization.
  1. Open the
    BlackBerry AtHoc
     mobile app on your device.
  2. Tap The Alert Publishing icon at the top right corner of the home screen.
    You can also press and hold the
    BlackBerry AtHoc
     mobile app icon to open the alert template screen.
  3. Do one of the following:
    • If smart card authentication is enabled, a certificate selection window opens on your device. Tap a valid certificate and then tap
      Continue
      .
    • If smart card authentication is not enabled, click
      OK
       on the
      Enable biometric authentication
       window. The Face ID or Touch ID screen opens. Touch the fingerprint sensor or use Face ID to authenticate.
      If biometric authentication is not enabled on your device, or if this is the first time you are using biometric authentication, you are redirected to the login screen to provide your username and password. If you click
      Don't Use
       you are redirected to the login screen.
    If the biometric or smart card authentication are not enabled or fail, you can authenticate by entering your username and password on the login screen.
  4. On the
    Template
     screen, tap the template you want to publish.
    If the title of a template is truncated, you can long press (Android) or 3D touch (iOS) to view the complete title in a message box. Tap outside of the message box to close it and return to the alert template list.
  5. Optionally, tap The Edit icon next to a section to make changes, then tap The Save icon to save the changes.
  6. Tap The Publish Alert icon.
  7. On the
    Publishing Confirmation
     message, review the content.
  8. Tap
    Publish
    .
  9. Optionally, to end the alert, tap the
    All
     tab on the home screen, then select the alert. On the alert details screen, tap
    End Alert
    .