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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Mobile App 4.12
  4. Mobile App User Guide
  5. Set up the BlackBerry AtHoc mobile app
  6. Register the mobile app

Register the mobile app

Prerequisites
  • Download and install the
    BlackBerry AtHoc
     mobile app from the Google Play or Apple App store.
  • Before you register the
    BlackBerry AtHoc
     mobile app on your device, you may need the organization code provided by your
    BlackBerry AtHoc
     administrator. If your organization has a mapped email domain, you can register using your work email address without providing an organization code.
  • If the
    BlackBerry AtHoc
     mobile app is pushed by UEM/MDM and you belong to the same organization configured in the UEM/MDM, then you only have to verify your email address when registering for the first time and are directed to the home screen. In this case, you do not have to enter the organization code. You must enter the organization code if you switch organizations after registering for the first time. You may have to enter the organization code when registering for the first time if the organization you belong to is not configured in UEM/MDM, or there is no organization code configured in UEM/MDM.
  1. Tap the
    BlackBerry AtHoc
     app icon on your device.
  2. Tap
    Continue
    .
  3. On the
    Register for Alerts
     screen, if it is not displayed, enter the email address that is associated with your
    BlackBerry AtHoc
     user profile. If you do not already have a
    BlackBerry AtHoc
     user profile, one will be created for you automatically.
  4. Tap
    Send
     or The Send icon. A verification page with a confirmation message is displayed.
  5. Check your email for a verification email from
    BlackBerry AtHoc
     with a link to activate your account to your registered email address.
  6. On the verification email, click
    Verify Now
    .
  7. After the email address is verified, do one of the following:
    • If your email address domain maps to a domain in the
      BlackBerry AtHoc
       system, the name of your organization appears on the Registration screen. You can tap
      Enter your organization code
       to register with a different organization. Tap
      Continue
       to register with the displayed organization. The My Profile page opens. Add additional contact information to your user profile, then tap
      Save
      . On the
      Changes have been saved
       pop-up, click
      OK
      . The Inbox opens.
    • If the email you entered does not match a mapped domain in the
      BlackBerry AtHoc
       system, the Add Organization screen opens on your device. Enter the organization code provided by your
      BlackBerry AtHoc
       administrator and tap
      Send
       or The Send icon. The Inbox opens.