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Resolved issues

2.0.16

ID
Description
INT-4100
On the ServiceNow settings page, clicking the Cancel button does not clear the Client ID and Client Secret details.
INT-4175
Alert publishing retry fix for the
BlackBerry AtHoc
mobile app.

2.0.15

ID
Description
INT-4122
The
BlackBerry AtHoc
Devices drop-down menu was updated to display only Personal Devices in Pair Device.
INT-4034
Fixed an issue that occurred when updating the record on Pair Devices.
An additional Application Cross Scope Access privilege was added for accessing the OAUTH_ENTITY table.

2.0.12

ID
Description
INT-3801
ServiceNow
integration issues with access control for token handling.

2.0.9

ID
Description
INT-3682
Fixed the validation and error message related to organization code.
INT-3686
Fixed alert tracking to capture users response.

1.2.7

ID
Description
INT-3526
When a sent alert is in a Live or Ended state, the Failed and In Progress count displays as 0. When the 0 is clicked, a user record is displayed in a  pop-up.
INT-3527
  • Clicking the links displayed after saving connection settings results in an error instead of routing to the OAuth Connection Settings and Pair Devices pages.
  • On the Create New Alert page, the More Info link is prepopulated with a URL that does not go to the incident the alert is created for.
IWS-58902
Alerts sent via ServiceNow appear to remain in the "In Progress" state.