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  6. Behavior changes

Behavior changes

Behavior changes are changes in existing functionality that you need to be aware of when upgrading to the latest ServiceNow release. These changes require that you re-learn existing functionality.

2.0.9

  • Alert ID
    : The
    BlackBerry AtHoc
     Alert ID was replaced with the Alert Unique ID for ServiceNow sent alerts.
  • Live alerts
    : If a ServiceNow alert published using ServiceNow version 1.2.7 is active during an upgrade to ServiceNow version 2.0.X, the alert continues to have a Live status after the alert expiration time. Operators cannot end these live alerts. End any live ServiceNow alerts published using ServiceNow version 1.2.7 before upgrading to ServiceNow version 2.0.X.