What's new in ServiceNow
2.1.1 – February 7 2024
Support for domain separation
:
- BlackBerry AtHocServiceNowapplications now support domain separation.
- BlackBerry AtHocapplication-related data such as alerts (incidents), settings (device pairing, AtHoc-related), and diagnostic logs are all domain-aware.
- Tenants' data in a domain related toBlackBerry AtHocfollowsServiceNowdomain separation business logic.
2.0.16 – September 25 2023
- Log purging: Logs are now purged after 15 days.
- Support for Vancouver: Support for the ServiceNow Vancouver release was added.
2.0.15 – June 20 2023
Support for Utah
: Support for the ServiceNow
Utah release was added.2.0.12 – May 5 2023
End of Support
: Support for the ServiceNow
Rome and Quebec releases was removed. Support for ServiceNow
versions 1.2.7, 1.2.9, and 2.0.9 was removed.2.0.12 – March 2023
Support for Tokyo
: Support for the ServiceNow
Tokyo release was added.2.0.12 – October 2022
Token handling
: An issue where alerts could not be published was fixed by adding access control for token handling.2.0.11 – August 2022
- Alert publishing: An issue where alerts could not be published was fixed.
- Support for San Diego: Support for theServiceNowSan Diego release was added.
2.0.9 – April 2022
- Alert activation: The ability to send ServiceNow alerts to theBlackBerry AtHocmobile and desktop apps was added.
- APIv2 support: Support for APIv2 was added. The use of theBlackBerry AtHocSDK was deprecated.
- Configuration update: The steps to configure theBlackBerry AtHocapplication in the ServiceNow instance were simplified. The Client ID, Client Secret, Token URL, and Redirect URL in the application registry are now automatically populated with the details saved in the Connection Settings page.
- Connection settings page: The Client ID and Client Secret fields were added to the Connection Settings page. The Organization ID and Scope fields were removed.
- Support for Rome: Support for theServiceNowRome release was added.
1.2.9 – February 2021
Support for Rome
: Support for the ServiceNow
Rome release was added.1.2.7 – September 2021
Support for Quebec
: Support for the ServiceNow
Quebec release was added.