- BlackBerry® AtHoc® set up and administration overview
- Configure BlackBerry AtHoc settings
- Basic settings
- External events
- Manage system settings
- Specify system settings options
- Add or remove a disclaimer for the BlackBerry AtHoc management system
- Security policy settings
- Define password rules
- Configure password complexity
- Enforce a system-wide password update
- Enforce a system-wide password update
- Revoke operator permissions automatically
- Set session timeout and continue session values
- Limit active sessions
- Enable operator login using smart cards
- Require operator login using smart cards
- Enable SSO certificate revocation list checking
- Import a service provider certificate
- Enable CAPTCHA validation
- Monitor system health
- View the diagnostic log
- View geolocation transactions and logs
- Database archiving
- Organizations Manager
- Enable and disable features
- Manage the agents for integrated devices
- Provision applications that can call the web API
- Configure API throttling settings
- View the operator audit trail
- Manage system jobs
- Purge ended alerts
- Manage SMS Opt-In
- Configure device gateways
- Configure devices overview
- Configure devices
- Enable and disable devices
- Set device delivery priority
- Add a device to the user details contact information
- Manage mass communication devices
- Mass device types and categories
- Create a mass device endpoint
- View and edit device details
- Configure Giant Voice devices
- Configure the AtHoc Connect organization network
- Manage the Cloud Services Gateway
- Configure RSS feed information for RSS and Atom content feeds
- Configure XML feed information for mass communication devices
- Configure failover delivery gateways
- Manage a TTY/TDD phone device
- Manage a CAP feed device
- Manage a pager device
- Translate custom device attributes
- Configure desktop app settings
- Configure the BlackBerry AtHoc mobile app
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
Configure a new organization
After you have created the organization and have switched to the new organization, you can define the URLs, name, logo images, default alert templates, and Self Service defaults for that organization.
- Log in to theBlackBerry AtHocmanagement system as an administrator.
- In the navigation bar, click
. - Configure basic settings: In theBasicsection, clickGeneral Settingsand then complete the steps in General settings.
- Configure devices: Complete the tasks described in Configure devices.
- Configure gateways: Complete the tasks described in Configure device gateways.
- Enable devices: Complete the tasks described in Enable devices on the BlackBerry AtHoc server and the "Enable a Device" task described in Enable and disable devices.
- Create user attributes: Complete the tasks described in the "Create a user attribute" and "Configure an Organizational Hierarchy attribute" sections of theguide.BlackBerry AtHocManage Users
- Add users: Complete the steps described in the "Create a user" section of theguide.BlackBerry AtHocManage Users