Select general desktop software options

In the navigation bar, click .

In the

Devices

section, click

Desktop App

.

On the

Desktop App

window, in the

Basic Options

section, select or deselect the check boxes beside the following values:

Show Welcome message for first-time sign-on
: Causes a web page with a welcome message to appear when the desktop app connects for the first time.
Right-click to dismiss Desktop pop-up
: Allows end users to dismiss the desktop pop-up with a right mouse click.
Show uninstall option in control panel and Start menu
: Shows the Uninstall button in the toolbar of the "Uninstall or change a program" dialog in Programs and Features when the AtHoc[edition] application is selected from the list of applications.
Collect workstation information
: Allows the desktop app to send the IP address, computer name, username, and domain name to the
BlackBerry AtHoc
server. This reduces the amount of user information that is transferred over the network. When this option is deselected, IP targeting does not work.
Stop checking for updates when Desktop is locked
: Prevents the desktop app from checking for updates when an end user's desktop is locked. This option is useful in environments where users do not turn off their computers.

In the

Email Address To Send Client Logs

field, enter an email address (

sendlog@athoc.com

) to send the desktop app log to. When the user selects the "Send <organization name> Log" in the Start menu for the desktop app, the email address entered in this field receives a copy of the log file.

In the

ActiveX Object Name

field, enter the ActiveX object name for the desktop app. This is used when creating the JavaScript code that is sent by the server to the desktop app in response to requests and in alerts. For example, when the user selects the “Access Self Service” menu option, selects a response option, or clicks a button on an alert.

In the

Audio

section, select how the desktop app works with built-in speakers. Select

Consider end user system settings

to prevent the desktop app from overriding the end user's local system speaker settings. Select

Always turn on speaker

to override local speaker settings. When this option is selected, the

Desktop Volume Threshold

slider control appears. This option specifies the volume level that the desktop app sets the audio to.