- Manage alert templates
- Access the Alert Templates screen
- Create an alert template
- Configure the schedule for an alert or alert template
- Manage visibility settings for alert template fields
- Manage visibility options for Content fields in an alert template
- Manage visibility options for Target Users fields in an alert template
- Manage visibility options for Target Organizations fields in an alert template
- Manage visibility options for Mass Devices fields in an alert template
- Manage visibility options for Schedule Fields in an alert template
- View alert template details
- Add custom placeholders for alert template content
- Edit an alert template
- Duplicate an alert template
- Delete an alert template
- Import or export an alert template
- Alert template settings
- Reset a system alert template to the default configuration
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- BlackBerry Docs
- BlackBerry AtHoc
- 7.19
- Alert Templates
- Alert template settings
- Manage audio files
Manage audio files
The audio message delivered with an alert can critically affect the way users comprehend the alert message and their subsequent actions. You can configure an audio file to deliver a custom sound with an alert. Use the Audio Files screen to review the catalog of existing audio files and to add and delete audio files.