- Manage alert templates
- Access the Alert Templates screen
- Create an alert template
- Configure the schedule for an alert or alert template
- Manage visibility settings for alert template fields
- Manage visibility options for Content fields in an alert template
- Manage visibility options for Target Users fields in an alert template
- Manage visibility options for Target Organizations fields in an alert template
- Manage visibility options for Mass Devices fields in an alert template
- Manage visibility options for Schedule Fields in an alert template
- View alert template details
- Add custom placeholders for alert template content
- Edit an alert template
- Duplicate an alert template
- Delete an alert template
- Import or export an alert template
- Alert template settings
- Reset a system alert template to the default configuration
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- BlackBerry Docs
- BlackBerry AtHoc
- 7.19
- Alert Templates
- Alert template settings
- Manage alert folders
Manage alert folders
An alert folder, also known as an alert category, typically corresponds to the type of alerts or source of alerts that are published. For example, folder types can include Weather Alerts, IT Alerts, Commander/CEO Alerts, and Daily News Alerts. Every alert must be associated with an alert folder. Grouping alerts by folder has many benefits, including the ability to use templates to establish a common appearance for all alerts within a folder, facilitate end user subscriptions by folder, and restrict operator publishing privileges to specific folders.