- Manage alert templates
- Access the Alert Templates screen
- Create an alert template
- Configure the schedule for an alert or alert template
- Manage visibility settings for alert template fields
- Manage visibility options for Content fields in an alert template
- Manage visibility options for Target Users fields in an alert template
- Manage visibility options for Target Organizations fields in an alert template
- Manage visibility options for Mass Devices fields in an alert template
- Manage visibility options for Schedule Fields in an alert template
- View alert template details
- Add custom placeholders for alert template content
- Edit an alert template
- Duplicate an alert template
- Delete an alert template
- Import or export an alert template
- Alert template settings
- Reset a system alert template to the default configuration
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- BlackBerry Docs
- BlackBerry AtHoc
- 7.19
- Alert Templates
- Alert template settings
- Manage audio files
- Edit audio file details
Edit audio file details
Only audio files that are stored in the organization you are logged in to are available for editing. The details of audio files can be edited, but the audio track itself cannot be changed after it is uploaded.
- In the navigation bar, clickAlerts>Audio Files.
- On theAudio Filesscreen, click to select an audio file.
- On theEdit Audio Filewindow, change the details in any of the following fields:
- Audio File Name
- Description
- Common name
- Severity
- Default
The ID, Size, and Locale fields cannot be edited. - ClickSave.