- What is BBM Enterprise?
- Setting up BBM Enterprise for use in your organization
- Set up BBM Enterprise
- Existing BBM Protected users: switching to BBM Enterprise
- Migrate from Enterprise Identity management to BlackBerry UEM management
- Accessing BBM Enterprise from more than one device
- View or edit your BlackBerry ID
- Reset your BBM Enterprise password
- Reset your BlackBerry ID
- Change your BBM Enterprise status or profile
- Switch to dark theme
- Chats in BBM Enterprise
- Start a chat
- Forward a message
- Quote a message
- Record a voice note
- Add a message to favorites
- Send a timed message or picture
- Copy or email a chat
- Pin a chat
- Retract or delete a message
- Clear a chat
- Hide a chat
- Start a BBM Enterprise group chat
- Start a group chat
- Add more people to the group chat
- Assign administrator privileges to a group chat participant
- Add a profile picture to a group chat
- Add a picture or file to a group chat
- Change the group chat subject
- Clone a group chat
- Mention a participant in a group chat
- Remove a participant from a group chat
- Turn on priority notifications
- Add a chat shortcut to your home screen
- Conferencing with BBM Enterprise
- Managing contacts and groups in BBM Enterprise
- Transferring your BBM Enterprise contacts
- Add a BBM Enterprise contact
- Show your BBM Enterprise PIN or barcode
- Verify your keys with a contact
- Resync keys
- Send a key exchange passphrase to a contact
- Cancel a key exchange
- Delete a contact
- Search for coworkers who use BBM Enterprise
- Troubleshooting: I can't add a BBM Enterprise contact
- Organize your contacts
- BBM Enterprise: Frequently asked questions
- BlackBerry Docs
- BBM Enterprise
- BBM Enterprise for Android User Guide
- Setting up BBM Enterprise for use in your organization
- View or edit your BlackBerry ID
View or edit your BlackBerry ID
BlackBerry ID
Your
BBM
contacts list is backed up based on your BlackBerry ID
. You can sign in with only one BlackBerry ID
. If you want to sign in with a different BlackBerry ID
, you can reinstall BBM Enterprise
.- Tap
> 
> Account. - Tap yourBlackBerry IDand, if necessary, enter yourBlackBerry IDpassword.
- Do any of the following:
- To change the email address that you use as yourBlackBerry ID, tapEdit Account Information.
- To change your password, tapChange Password.
- To change your password recovery question and answer, tapChange Recovery Question.
If you change your email address, you receive a confirmation email message to confirm your newBlackBerry ID. To make it easier to reset your password, you should confirm yourBlackBerry ID.
When changing your email address, you can't use an email address that is already used for another
BlackBerry ID
.