Skip Navigation

Compatibility matrix:
CylancePERSONA Desktop
agent

When a third-party vendor ends support for any of their products or services,
BlackBerry
ends support for those products or services as well. For information about the software lifecycle for
BlackBerry
enterprise products, see the BlackBerry Enterprise Software Lifecycle Reference Guide.

Support definitions

  • NS: Not supported.
    BlackBerry
    does not support the configuration.
  • Sup: Supported.
    BlackBerry
    supports the configuration.
  • O: Pending.
    BlackBerry
    does not yet support the configuration, but is currently assessing the third-party component for compatibility.

Microsoft

OS
1.3
1.2
1.1
1.3 1.0
Windows
11 (21H2)
Sup
Sup
Sup
Sup
Windows
10 (21H2)
Sup
Sup
Sup
Sup
Windows
10 (21H1)
Sup
Sup
Sup
Sup
Windows
10 (21H2)
Sup
Sup
Sup
Sup
Windows
10 (1809 LTSC)
Sup
Sup
Sup
Sup

CylancePROTECT
agent

OS
1.3
1.2
1.1
1.0
CylancePROTECT
Agent 1574
Sup
Sup
Sup
NS
CylancePROTECT
Agent 1580
Sup
Sup
Sup
Sup
CylancePROTECT
Agent 1590
Sup
Sup
Sup
Sup