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  1. BlackBerry Docs
  2. BlackBerry UEM 12.20
  3. UEM Configuration Guide
  4. Configuring BlackBerry UEM as an Intune compliance partner in Entra
  5. Configure Entra ID conditional access

Configure
Entra ID
 conditional access

  1. In the
    UEM
     management console, on the menu bar, click
    Settings > External integration > Entra ID Conditional Access
    .
  2. Click The Add icon..
  3. Type a name for the configuration.
  4. In the
    Entra cloud
     drop-down list, click
    GLOBAL
    .
  5. In the
    Entra tenant ID
     field, type your organization’s tenant name in FQDN format or unique tenant ID in GUID format.
  6. Under
    Device mapping override
    , click
    UPN
     or
    Email
    .
    If you choose UPN, verify that the
    Entra ID
     tenant and all mapped directories share the same UPN value for users before you save the connection. After you save the connection, you cannot change the device mapping override.
  7. In the
    Available company directories
     list, select and add the appropriate company directories.
  8. Click
    Save
    .
  9. Select the administrator account that you want to use to log in to your organization's
    Entra
     tenant.
  10. Accept the
    Microsoft
     permission request.
  11. On the menu bar, click
    Policies and Profiles > Policy > BlackBerry Dynamics
    . Perform the following steps for any BlackBerry Dynamics profile that you plan to assign to device users (for example, the default profile and any custom profiles).
    1. Open and edit the profile.
    2. Select
      Enable UEM Client to enroll in BlackBerry Dynamics
      .
    3. If you want to delay the conditional access enrollment process until the
      Microsoft Authenticator
       app is installed on devices, select
      Start conditional access enrollment after authentication broker is installed
      .
    4. Click
      Save
      .
    5. Assign the profile to users and groups as necessary.
  12. On the menu bar, click
    Policies and Profiles > Networks and Connections > BlackBerry Dynamics connectivity
    . Perform the following steps for any BlackBerry Dynamics connectivity profile that you plan to assign to device users (for example, the default profile and any custom profiles).
    1. Open and edit the profile.
    2. In the
      App servers
       section, click
      Add
      .
    3. Search for and click
      Feature - Azure Conditional Access
      .
    4. Click
      Save
      .
    5. In the
      Azure Conditional Access
       table, click The Add icon..
    6. In the
      Server
       field, type
      gdas-
      <UEM_SRP_ID>
      .
      <region_code>
      .bbsecure.com
      .
    7. In the
      Port
       field, type 443.
    8. Under
      Route type
      , click
      Direct
      .
    9. Click
      Save
      .
    10. Assign the profile to users and groups as necessary.
  13. Assign the
    Feature – Azure Conditional Access
     app to users or groups. For more information, see Manage user accounts and Manage a user group.
  14. Create and configure a compliance profile and assign the profile to users and groups as necessary. The following table details how
    UEM
     compliance actions are reported to
    Intune
    :
    UEM
     compliance enforcement action
    Behavior
    Enforcement action: Monitor and log
    Nothing is reported to
    Intune
    .
    Enforcement action:
    • Untrust
    • Delete only work data
    • Delete all data
    UEM
     notifies
    Entra ID
     after all user prompts have expired.
    Enforcement action for
    BlackBerry Dynamics
     apps: Monitor and log
    Nothing is reported to
    Intune
    .
    Enforcement action for
    BlackBerry Dynamics
    :
    • Do not allow
      BlackBerry Dynamics
       apps to run
    • Delete
      BlackBerry Dynamics
       app data
    UEM
     notifies
    Entra ID
     as soon as the compliance violation is detected.
  15. Install both the
    UEM Client
     and the
    Microsoft Authenticator
     app on users' devices. You can assign and deploy the
    Microsoft Authenticator
     app with
    UEM
     (see Adding public apps to the app list), or you can instruct users to download it themselves.
  16. Depending on the email client that your organization wants to use, you must complete additional steps to ensure that the mail client can validate and communicate with
    Entra
    :
  • When a user activates their device, the
    UEM Client
     prompts the user to register with
    Entra
     conditional access. Users with activated devices are prompted to register with
    Entra
     conditional access the next time they open the
    UEM Client
    .
    Instruct users to initiate the registration with
    Entra
     using the
    UEM Client
    , not using any sign-in options within
    Microsoft Authenticator
    . The registration prompt from the
    UEM Client
     will open
    Microsoft Authenticator
     to prompt the user for credentials and to complete the registration process.
  • After a user activates a device with
    UEM
    , you can check the user's device properties in
    Microsoft
     Endpoint Manager to confirm that it was registered with
    Entra
     as expected. The name of the device will be in the following format:
    <username>
     -
    <platform>
     unknown unknown -
    <xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx>
    .
  • If you change the scope of users or groups in the
    Entra
     partner compliance configuration, in the
    Entra
     portal, navigate to the security permissions for
    BlackBerry UEM
     Conditional Access and grant administrator consent for
    BlackBerry
     again.
  • When you remove a device from
    UEM
    , the device remains registered for
    Entra ID
     conditional access. Users can remove their
    Entra ID
     account from the account settings in the
    Microsoft Authenticator
     app, or you can remove the device from the
    Entra
     portal.