Sending and receiving work data using the

BlackBerry Infrastructure

All devices use this communication path to send and receive configuration data, such as device commands, policy and profile updates, and to send device information and activity reports. For more information, see Receiving device configuration updates.

You can enable the

BlackBerry Secure Gateway

to allow

iOS

devices to connect to your work mail server through the

BlackBerry Infrastructure

and

BlackBerry UEM

. If you use the

BlackBerry Secure Gateway

, you don't have to expose your mail server outside of the firewall to allow users to receive work email when they are not connected to your organization's VPN or work

Wi-Fi

network.

Devices that have an enterprise connectivity profile configured to use

BlackBerry Secure Connect Plus

can use a secure IP tunnel through the

BlackBerry Infrastructure

to transfer data between apps and your organization's network.

For

iOS

devices,

BlackBerry Secure Connect Plus

can provide a secure tunnel between your organization's network and all apps or only specified apps.

For

Android Enterprise

devices,

BlackBerry Secure Connect Plus

provides a secure tunnel between all work space apps and your organization's network.

For

Samsung Knox Workspace

devices,

BlackBerry Secure Connect Plus

can provide a secure tunnel between your organization's network and all work apps or only specified work apps.

Enterprise connectivity for

BlackBerry Dynamics

apps does not use the

BlackBerry Infrastructure

. Instead, data in transit between

BlackBerry Dynamics

apps and

BlackBerry Proxy

can travel through the

BlackBerry Dynamics NOC

or can bypass the NOC using

BlackBerry Dynamics

Direct Connect.