Create an IMAP/POP3 email profile Skip Navigation

Create an IMAP/POP3 email profile

IMAP/POP3 email profiles to specify how
iOS
,
iPadOS
,
macOS
,
Android
, and
Windows
devices connect to IMAP or POP3 mail servers and synchronize email messages.
The required profile settings vary for each device type and depend on the settings that you select.
BlackBerry UEM
sends the email profile to
Android
devices, but the user must manually configure the connection to the mail server.
  1. On the menu bar, click
    Policies and Profiles
    .
  2. Click
    Email, calendar and contacts > IMAP/POP3 email
    .
  3. Click The Add icon.
  4. Type a name and description for the profile.
  5. In the
    Email type
    field, select the type of email protocol.
  6. In the
    Email address
    field, perform one of the following actions:
    • If the profile is for one user, type the email address of the user.
    • If the profile is for multiple users, type
      %UserEmailAddress%
      .
  7. In the
    Incoming mail settings
    section, type the host name or IP address of the mail server for receiving mail.
  8. If necessary, type the port for receiving mail.
  9. In the
    Username
    field, perform one of the following actions:
    • If the profile is for one user, type the username.
    • If the profile is for multiple users, type
      %UserName%
      .
  10. In the
    Outgoing mail settings
    section, type the host name or IP address of the mail server for sending mail.
  11. If necessary, type the port for sending mail.
  12. If necessary, select
    Authentication required for outgoing mail
    and specify the credentials used for sending mail.
  13. Click the tab for each device type in your organization and configure the appropriate values for each profile setting.
  14. Click
    Add
    .