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Creating email profiles

You can use email profiles to specify how devices connect to your organization's mail server and synchronize email messages, calendar entries, and organizer data using
Exchange ActiveSync
or
IBM Notes Traveler
.
You don't need to use an email profile if your organization uses
BlackBerry Work
to manage email, calendar, and contacts for users devices. For more information about managing
BlackBerry Work
, see Managing
BlackBerry Dynamics
apps
and the
BlackBerry Work
Administration Guide
.
If you want to use
Exchange ActiveSync
, you should note the following:
  • For extended email security, you can enable S/MIME for
    iOS
    devices and
    Android
    devices.
  • If you enable S/MIME, you can use other profiles to allow devices to automatically retrieve S/MIME certificates and check certificate status.
If you want to use
Notes Traveler
, you should note the following: To use
Notes Traveler
with
iOS
devices, you must enable the
BlackBerry Secure Gateway
.
You can also use IMAP/POP3 email profiles to specify how
iOS
,
macOS
,
Android
, and
Windows
devices connect to IMAP or POP3 mail servers and synchronize email messages. Devices activated to use
Knox
MDM do not support IMAP or POP3.