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BlackBerry Enterprise Mobility Server
3.7
Monitoring and reporting
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Monitoring BEMS
Monitoring probes and tools
Monitoring probes
Java Management Extensions (JMX)-compliant monitoring tools
Monitoring the status of Push Notifications using JMX-compliant monitoring tools
Monitoring the status of the BEMS-Docs service using JMX-compliant monitoring tools
Monitoring attributes
Enabling monitoring the health of BEMS
Enable JMX
Update the RMI Server Host IP address for remote access
View statistics using the JMX tool
Monitoring the health status of a node
Configure the node for BEMS to authenticate with the authentication source
Enable the health service servlet
Run the health checks on a node
Using BEMS log files
Push Notifications (Mail) log files
View relevant logs in the BEMS Karaf Console
Troubleshooting: Push Notifications (Mail) log files
BEMS cannot connect to the Push Notifications database
BlackBerry Connect log files
Finding log files for the Connect service
Troubleshooting: Connect log files
Error message: The process was terminated due to an unhandled exception. Microsoft.Rtc.Internal.Sip.TLSException
BlackBerry Presence log files
Finding log files for the Presence service
BlackBerry Docs log files
Auditing user actions in the Docs service
Configure audit properties
Purge audit logs from the database
View the Docs service audit report
Troubleshooting the BlackBerry Docs service
BlackBerry Work Docs fails to find a Microsoft SharePoint view by name
Appendix: BEMS Windows Event Log Messages
BlackBerry Docs
BlackBerry Enterprise Mobility Server 3.7
Monitoring and reporting
Monitoring probes and tools
Java Management Extensions (JMX)-compliant monitoring tools
Enabling monitoring the health of BEMS
Enabling monitoring the health of BEMS
When you enable JMX to view monitoring attributes, you complete the following actions.
Step
Action
Enable JMX
.
To enable remote access,
Update the RMI Server Host IP address for remote access
.
View statistics using the JMX tool
.
Section:
Java Management Extensions (JMX)-compliant monitoring tools
Enable JMX
Update the RMI Server Host IP address for remote access
View statistics using the JMX tool
