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  1. BlackBerry Docs
  2. BlackBerry Enterprise Mobility Server 3.5
  3. Configuring the BlackBerry Presence service
  4. Configuring the BlackBerry Presence service in the BEMS Dashboard
  5. Configure Jabber for the Presence service

Configure
Jabber
 for the
Presence
 service

Complete this task only if you have a
Cisco
 CM IM and Presence server in your environment to provide user presence status to
BlackBerry Work
 users in a
Cisco
 topology.
  1. In the
    BlackBerry Enterprise Mobility Server Dashboard
    , under
    BlackBerry Services Configuration
    , click
    Presence
    .
  2. If necessary, click
    Service Account
     and type the login credentials for the
    BEMS
     service account.
  3. Click
    Jabber
    .
  4. In the
    Cisco Unified Communications Manager User Data Service (UDS) FQDN
     field, enter the FQDN of the
    Cisco Unified Communications Manager
     server that Jabber Presence Provider (JPP) needs to access and query the contact cards.
  5. In the
    Cisco Unified Communications Manager User Data Service (UDS) port
     field, enter the
    Cisco Unified Communications Manager
     server port number that JPP uses with the ciscoUDSServer to query the contact cards. For example, 8443.
  6. In the
    Presence SIP domain
     field, enter the domain that the
    Cisco
     Unified CM IM and Presence server is located in.
  7. In the
    Cisco Unified Communications Manager Server User
     field, enter the
    Cisco Unified Communications Manager
     end user. This is the user you created in "Create a Dummy User" in the Installation content. If you install multiple
    BEMS
     instances, you must use the same user account for each instance.
  8. In the
    REST-based Client Configuration Web Service Endpoint
     field, enter the web address of the computer hosting the REST-based
    Presence
     Web Service. This must be the
    Cisco
     IM and Presence server that the dummy user is assigned to. For example, https://<
    Cisco IM and Presence FQDN
    >:8443/EPASSoap/service.
  9. In the
    REST-based Presence Web Service Endpoint
     field, enter the web address of the computer hosting the REST-based
    Presence
     Web Service. This must be the
    Cisco
     IM and Presence server that the dummy user is assigned to. For example, https://<
    Cisco IM and Presence FQDN
    >:8083/presence-service.
  10. In the
    Application Username
     field, enter the username of the application user. If you install multiple
    BEMS
     instances, you must use a different username for each instance.
  11. In the
    Application Password
     field, enter the password of the application user.
  12. Click
    Test
     to verify the fields are completed. The test does not verify that the information in the fields are accurate.
  13. Click
    Save
    .