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Add the certificate friendly name to the 
 server configuration file

Specify the certificate friendly name. 
  1. In a text editor, open the 
     file. By default, the LyncPresenceProviderService.exe.config file is located in 
    install path
    >\Technology\BlackBerry Enterprise Mobility Server\BlackBerry Presence\
  2. Locate the existing entry for 
    <add key="RESTRICT_CERT_BY_FRIENDLY_NAME" value=""/>
     and enter the certificate friendly name in the value property. For example: 
    <add key="RESTRICT_CERT_BY_FRIENDLY_NAME" value="<
    >" />
    . The key value is case sensitive.
  3. Save your changes. 
  4. Start the 
    Good Technology Presence