Configure BEMS to access Microsoft Exchange
Online conversation histories
Microsoft Exchange Onlineconversation histories
Complete this task only if your environment includes a
Microsoft Exchange Online. If your environment uses an on-premises
Microsoft Exchange Server, complete the instructions in "Obtain an Azure app ID for the BEMS-Docs component service" in the Configuring BlackBerry Docs content.
If you configure the
Connectservice, you can enable the conversation history to allow users to access conversations that are saved in the Conversation History folder of the user's
Microsoft Exchangemailbox. Saving the conversational history is
- Supported in aSkype for Businesson-premises environment where users have mailboxes on an on-premisesMicrosoft Exchange Server.
- Supported in an on-premisesSkype for Businessenvironment where users have mailboxes onMicrosoft Office 365.