- BlackBerry Connect service
- Steps to configure the Connect service
- Configuring the Connect service in the BEMS dashboard
- Configure the Microsoft SQL Server database for the Connect service
- Configure BEMS connectivity with BlackBerry Dynamics
- Configure Microsoft Lync Server 2013 or Skype for Business for the Connect service
- Changing users' SMTP addresses
- Configuring the BEMS-Presence and BEMS-Connect services in a multi-cluster Cisco Unified Communications Manager for IM and Presence environment
- Steps to configure a multicluster Cisco Unified Communications Manager IM and Presence environments for BlackBerry Connect and BlackBerry Presence services
- Download certificates from the Cisco Unified Communications Manager and Cisco IM and Presence servers into the BEMS Java keystore
- Configure the BEMS-Connect service for Cisco Unified Communications Manager IM and Presence
- Configure BEMS to access on-premises Microsoft Exchange Server conversation histories
- Configure BEMS to access Microsoft Exchange Online conversation histories
- Configure the web proxy for the Connect service
- Sending files in one-to-one chats
- Enabling persistent chat
- Specify the BlackBerry Proxy or Good Proxy the BlackBerry Connect service contacts in a cluster
- Using friendly names for certificates in BlackBerry Connect
- Configure the Connect service to receive SSL communications for a new installation
- Options to configure the Connect service to receive SSL communications from an upgraded BEMS instance
- Configure BEMS-Connect to use a secure connection using the default installation SSL certificate generated by the BEMS installer
- Configure BEMS-Connect to use a secure connection using your own SSL certificate
- Configure the BlackBerry Connect app to send requests over SSL
- Assign the BEMS-Connect SSL certificate to users
- Configuring the Connect service for high availability
- Disaster recovery
- Troubleshooting the Connect service
- Next steps
- Appendix: Understanding the BEMS-Connect configuration file
- Appendix: Global catalog for Connect and Presence
- Appendix: Updating the Connect and Presence services using Lync Director
Changing users' SMTP addresses
BEMS
supports changing users’ SMTP addresses without requiring the user to provision their BlackBerry Connect
app. Previously, if a user changed their primary email address they needed to reprovision their BlackBerry Connect
app if they were unable to log in to the app, if they missed message notifications, or the presence status didn't update for other users. BEMS
now detects the primary SMTP address change and updates the BEMS
database with the new SMTP address automatically.