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Enable persistent chat

You must enable the persistent chat on 
BEMS
 before you can enable users to create and participate in group discussions. 
You must have 
Microsoft Lync Server
 2013 or 
Skype for Business
 2015 configured in your environment before enabling persistent chat. 
  1. On the computer that hosts 
    BEMS
    , in a text editor, open the 
    GoodConnectServer.exe.config
     file. By default, the file is located in 
    <
    drive
    >:\Program Files\BlackBerry\BlackBerry Enterprise Mobility Server\Good Connect\
    .
  2. Search for the following key and change the value to true: 
    <add key="ENABLE_PERSISTENT_CHAT” value="true" />
    . The key value is case sensitive.
  3. Save the file. 
  4. Restart the 
    Good Technology Connect
     service.