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  2. BlackBerry Connect 3.12
  3. BlackBerry Connect - Admin Guide
  4. Managing BlackBerry Connect
  5. About persistent chat
  6. Specify the default persistent chat category for users

Specify the default persistent chat category for users

The 
BlackBerry Connect
 app allows users to create group discussions without specifying a category. To enable this feature, you must specify the Persistent Chat Default Category in the 
BEMS
 Dashboard. 
  • Verify that persistent chat is enabled in your 
    Microsoft Lync Server
     2013 or 
    Skype for Business
     2015 environment. For instructions, see your 
    Microsoft Lync Server
     or 
    Skype for Business
     documentation. 
  • Verify that a category has been created on the 
    Microsoft Lync Server
     2013 or 
    Skype for Business
     2015 Server. For instructions, see Create a persistent chat category. 
If you make changes to the 
BlackBerry Connect
 service on the 
BEMS
 dashboard, you must first stop the 
Good Technology Connect
 service, make the changes, and then start the 
Good Technology Connect
 service for the changes to take effect.
  1. In the 
    BlackBerry Enterprise Mobility Server Dashboard
    , under 
    BlackBerry Services Configuration
    , click 
    Connect
    .
  2. Click 
    Service Account
     and type the login credentials for the 
    BEMS
     service account. 
  3. Click 
    Save
    .
  4. Click 
    Lync 2013
     or 
    Skype for Business
    .
  5. In the 
    Persistent Chat Default Category
     field, type the name of the persistent chat category that you created on the instant messaging server. 
  6. Click 
    Save
    .